Author Topic: Sony will refund consumers over ‘deceiving’ PlayStation Vita ads  (Read 2500 times)

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Offline Paul2

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Sony stretched the truth of the PlayStation Vita’s capabilities in early advertisements for the handheld, and now the company is paying the price for misleading consumers.

Sony Computer Entertainment has agreed to settle with the Federal Trade Commission over claims that the game and hardware maker engaged in false advertising for the Vita. The FTC took issue with Sony’s claim that the Vita enabled gamers to pause any PS3 game and pick up playing it from anywhere using the Vita’s “cross-save” capability. The problem is that cross-save only worked for a handful of PS3 games, and the functionality varied from release to release, but the advertising made it seem like it worked for every PS3 title. Sony also failed to mention that you needed to buy both the PS3 and Vita versions to use this feature.

The terms of the settlement prevents Sony from making misleading claims in the future. The company must also refund $25 in cash or credit or a $50 merchandise voucher to anyone who bought a Vita before June 1, 2012. If you’re eligible, Sony will send you a notice by email.

The FTC also claimed that Sony implied gamers could use 3G wireless on Vita to play live multiplayer games when that never actually worked. You can read the full FTC complaint against Sony here.

“As we enter the year’s biggest shopping period, companies need to be reminded that if they make product promises to consumers — as Sony did with the ‘game changing’ features of its PS Vita — they must deliver on those pledges,” FTC director of consumer protection Jessica Rich said. “The FTC will not hesitate to act on behalf of consumers when companies or advertisers make false product claims.”...
http://venturebeat.com/2014/11/25/sony-will-refund-consumers-over-deceiving-playstation-vita-ads/

interesting.

Offline Paul2

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Re: Sony will refund consumers over ‘deceiving’ PlayStation Vita ads
« Reply #1 on: November 25, 2014, 07:04:26 PM »
bump.

looks like we still have to bump new threads even after the migration.

Offline Titan

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Re: Sony will refund consumers over ‘deceiving’ PlayStation Vita ads
« Reply #2 on: November 25, 2014, 07:21:05 PM »
bump.

looks like we still have to bump new threads even after the migration.

You don't have to bump anymore. Everything is working as it should and if you post a new topic, it will pop up on the board index as a new thread. There is a different error and it is being worked on as I post this. Just hang tight.

EDIT: All is fixed and the forum is back up to 100%
« Last Edit: November 25, 2014, 07:42:05 PM by Titan »
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Offline Paul2

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Re: Sony will refund consumers over ‘deceiving’ PlayStation Vita ads
« Reply #3 on: November 25, 2014, 07:25:02 PM »
ok.  cool.